What We Do for Nonprofit Organizations

Technology can be expensive making it a challenge for most nonprofits. While equipment donations are generous and appreciated, they are also unplanned and can lead to what we call “technology by accident”. These donations are often older equipment and without a proper plan, you can become surrounded by technology that may be approaching obsolescence.

Does your technology plan:

  • Generate additional IT funding – by allowing you to apply for grants and request funds
  • Develop deeper community engagement – by communicating via the mediums (voice, web, email, text, social media, etc.) your community and audiences actually use
  • Increase faculty and staff efficiency – both inside and outside the office in secured ways
  • Anticipate equipment failure – before it becomes a crisis
  • Reduce your IT expenses – by up to 20%
  • Confirm compliance – with applicable regulations (PCI, GLBA, Sarbanes-Oxley, HIPPA, etc.)
  • Define and set proper governance and controls – for technology acquisition, configuration management, design and implementation, monitoring and measurement, system continuity, security, and documentation

DVI’s technology planning services identify the strategic plans of the organization, explore and present different technology strategies, generate business case documentation, develop budgets, and participate in Q&A sessions to collect input and build project support. DVI Consulting has helped many organizations develop meaningful and affordable strategic technology plans. More Information.

A solid network infrastructure is critical to providing the reliability, consistency, and speeds necessary to support whichever technology path is selected by the organization.

Does your current data network infrastructure:

  • Provide guest access – allow guests, volunteers, and loaned executive internet access during fund raising drives and events
  • Support mobility – without creating network slow-downs, time outs, or other issues
  • Allow remote access – for staff to access their information from offsite in a secured way and become more efficient
  • Secure confidential information – control file and information access based on the device and/or user credentials
  • Protect against unauthorized user access – automatically identify unauthorized users, block them, and notify the appropriate personnel
  • Protect against internet attacks – defend against viruses, malware, and other malicious attacks
  • Segment data traffic – separate data traffic to ensure key programs and/or users have the network resources they need to run effectively
  • Provide lifetime equipment warranties – certain manufacturers offer lifetime warranties that can save the organization considerable money over time

DVI has installed dozens of wired and wireless networks for nonprofit, education, religious, and business organizations using solutions from several different manufacturers (Cisco, HP, Trapeze, D-Link, and others). Our recommendations and solutions are always based on your unique requirements and goals. More Information.

As more internet-based content and hosted applications are utilized, nonprofit organizations are placing more bandwidth demands on their data network and internet resources than ever before. Organizations need to continually evaluate their data, voice, and internet services to ensure they have the proper services in place to meet demand and manage cost.

Has your organization reviewed your data, voice and internet services to:

  • Avoid paying too much – most organizations pay over 30% more than they need to for phone lines and internet access
  • Ensure your voice and internet service is appropriate – implementing dynamic internet and phone line services can allow you to temporarily expand services during peak times (fundraising campaigns) but reduce costs during the remainder of the year
  • Provide service redundancy – internet and phone line redundancy ensure service availability and may be available at no additional cost
  • Access reimbursement programs – recent changes to government programs may mean your organization is now eligible for phone line, internet, and hardware reimbursements of up to 90%

With an average savings of 33% across 150 nonprofit organizations, DVI is currently providing free carrier reviews to all nonprofit entities. With expertise on and access to over 50 local and national carriers, DVI can find the solution that is right for you. More Information.

Out of necessity, nonprofit organizations’ IT infrastructures are becoming more complex in order to provide the availability, reliability, and security needed.

Would your organization like to:

  • Free up time for your staff and faculty – contract with an outside firm to support more complex technologies
  • Reduce response times – in many cases an outside vendor can provide quicker and a more complete response than your own staff and volunteers
  • Add expertise – while some expertise can be provided by staff and volunteers, some specialized expertise is best received from an outside vendor
  • Generate proper budgets ­– have DVI work with your staff and volunteers to identify the appropriate solutions and accurate costs
  • Reduce Costs – consider non-proprietary technologies or a managed service contract that includes service, support, and equipment upgrades

DVI Consulting’s IT Service and Support can be purchased as a managed service, a block of hours, or on a “as needed” basis to help nonprofit organizations keep their system running and fund drives running smoothly. More Information.

Nonprofit organizations can gain additional efficiency, productivity, and cost savings by leveraging a phone or unified communications system. These systems can significantly increase your organization’s ability to communicate in unique and customizable ways to promote a sense of community and enhance responsiveness.

Does your current phone solution:

  • Allow mobility – allow system users and loaned executives to make, receive, and transfer calls from anywhere
  • Simplify your messaging – allow messages to be retrieved on any type of user device (phone, smart phone, pc, tablet) for playback
  • Share information and promote programs – allow callers to access and listen to informational notices or promotional material on demand 24/7
  • Privatize access to key personnel – automatically direct callers to user cell phones or home phones without given out the telephone numbers
  • Dynamically route inbound calls – quickly and easily build customized inbound call routes based on any number of criteria including telephone number, geography, DID, and many more
  • Save money by letting the phone system manage faxing – built in fax capabilities allow users to make/receive faxes at their desktop removing the cost associated with stand-alone fax machines and better securing confidential information
  • Save money by managing your own phone system – unplug and move your phone as needed; make other changes through a simple and easy to understand web page

IP-based phone and unified communications systems are the way of the future and will bring to your organization cost savings in management, maintenance, and phone call costs, while enhancing your ability to communicate with your staff and community in unique and customized ways. More Information.

Out of necessity and government regulations, nonprofit organizations’ IT infrastructures must be secured.

Is your organization taking all reasonable steps to address:

  • Building access – control who, how, and when individuals can gain entry into your building
  • Video surveillance – see, monitor, record, and access areas of the building whether onsite or remote
  • Web content protection – control what can be accessed by your staff and guests via the internet
  • Remote access – use encryption technology to secure remote access connections as authorized staff access your resources from offsite via the internet
  • Confidential information security – control file and information access based on the device and/or user credentials
  • Unauthorized user access – automatically identify unauthorized users, block them, and notify the appropriate personnel
  • Internet attacks – protect against viruses, malware, and other malicious attacks
  • Compliance – with applicable government regulations (PCI, GLBA, Sarbanes-Oxley, HIPPA, etc.)

DVI can help guide nonprofit organizations through an affordable, holistic approach to identify key vulnerabilities, to develop and enforce procedures, and to properly implement and manage security technologies. More Information.

We Work to Understand You

Nonprofit entities are unique in that they use gifts and donations, in place of profit and investment capital, to fulfill their mission. This single financial reality can easily become the most important influencer of the organization’s internal processes and decision making timelines – regardless of your position as a board member, executive, employee, or volunteer.

DVI has worked with over 150 nonprofit organizations; so we understand your internal processes and circumstances better than most. Here are just a few insights we remain conscious of when working with you and your team:

  • Money must be managed responsibly. Since funding is provided through donations, we respect the need to be accountable for using those funds wisely. We are always working to develop and deliver value-based solutions in ways that can be easily explained, understood, justified, and supported.
  • Longevity can be better than features. The average lifecycle of your installed equipment can sometimes be double those found at for-profit businesses. We work to deliver solutions that will support your organization and mission over the long term…not just the next 3-5 years.
  • Sometimes less is more. Your organization may not require every new feature introduced to the market. We work with you to determine which features and services are needed and not oversell you on extras that may never be used.
  • Some features are better than others. While not every new feature may be needed, certain features can be of real value to your organization. The ability to automatically receive important calls and voicemails on your cell phone without posting your cell phone number and the ability to privately handle faxes without the cost of maintaining a fax machine are just two of the many new features that may align well with your organization and help to reduce recurring costs.

DVI supports this market by delivering cost-effective, high-quality solutions that can be delivered on a timeline set by you.

Our Commitment to Nonprofit Organizations

  • Assist in clarifying “needs” versus “wants” of the organization
  • Lower your recurring technology expenses
  • Offset one-time capital expenses by generating savings elsewhere
  • Provide trusted strategies, options, guidance and advice

Group Purchasing Programs

For affiliations, associations, or organizations responsible for assisting and/or supporting many individually owned and operated locations; DVI has successfully rolled out national, state, and regional programs to harness the purchasing power of many individual locations to generate additional price savings. More Information.

Nonprofit Organizations Who Enjoyed Their DVI Experience

Learn more about the projects we completed for each of these clients

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