Phone and Unified Communication Systems

CSE (Caliendo-Savio Enterprises) (VIDEO)

Caliendo Savio Enterprises (CSE) is a 32-year-old promotional merchandising agency specializing in the development, hosting and fulfillment of branded merchandise, uniform, award and incentive programs. CSE’s ability to amplify their client’s brands and inspire their teams and customers is their reason for being.

We asked Charlie Caliendo (Chief Information Officer and Partner) and Karen Abney (Customer Service and Purchasing Support) to talk about their business and their DVI Consulting experience.

As CSE […]

Calvary Ev. Lutheran School (VIDEO)

Principal Neil Schliewe of Calvary Evangelical Lutheran School discusses working with DVI Consulting to develop technology plans to meet the needs of their students and their community.

“Calvary Evangelical Lutheran Church, exists as Christians united in faith and worship by the Word of God to share the saving gospel of Jesus Christ with the Mequon-Thiensville community and the world. As such, our mission is to reach out to the lost and […]

United Way of Greater Milwaukee

United Way of Greater Milwaukee (UWGM) is an independently-governed 501(c)3 nonprofit organization connected to a network of more than 1,400 local United Ways through United Way Worldwide. United Way changes lives and improves our community by mobilizing people and resources to drive strategic impact in Education, Income and Health.

As UWGM began looking to replace its Nortel phone system, they wanted to implement a solution that delivered on the following goals:

Improved […]

David’s Star Lutheran School

David’s Star Lutheran School is an accredited school for children in 3K-8th grade with a Christ-Centered focus; ensuring that your child will receive a great education and a solid Christian foundation.

DVI began its relationship with David’s Star in 2007 with the initial purchase of 4 computers. Since that time, DVI has assisted the school in the following ways:

Deployed the first computer lab of 16 desktops
Implemented the first wireless network that […]

Morning Star Ev. Lutheran Church and School

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Morning Star Evangelical Lutheran Congregation exists to glorify our triune God as we train, strengthen and nurture each other through his inerrant Word so that we are enabled by his love to bring the light of the Gospel to all people.

Morning Star took the opportunity of a larger building construction project to replace their aging Avaya phone system. The primary features desired within their new phone system included the ability […]

Northwestern Publishing House

The mission of Northwestern Publishing House (NPH) is to deliver Biblically sound Christ-centered resources within the Wisconsin Evangelical Lutheran Synod and beyond.

In looking to replace its Avaya phone system, NPH wanted a high-valued solution that delivered on the following requirements:

Integrated with both Apple Mac and PC/Microsoft Windows computers and users
Established new VLANs to support proper data traffic segmentation within four existing data switches
Allowed voicemail to be passed as email to […]

Braeger Automotive Group

The Braeger Automotive Group is a private company within the retail industry that owns and operates both new and used Chevrolet and Ford vehicle franchises throughout the Milwaukee area.

As Braeger began looking to replace two separate Cisco phone systems, they wanted to implement a solution that enabled them to:

Create and export detailed call reporting to assist management make more informed decisions
Improve and simplify the process for customers to reach the […]

Essential Industries

Essential Industries is a privately-owned corporation located in Merton, Wisconsin that is dedicated to providing high quality janitorial maintenance systems and chemicals for commercial and industrial facilities.

In looking to replace their aging Avaya phone system, Essential Industries wanted to implement a solution that enabled them to:

Support Call Queue functionality within their customer service department
Self-manage their phone system and reduce support costs
Integrate with the existing overhead paging system in production areas
Support […]

Hedberg Public Library

Hedberg Public Library is a service of the City of Janesville and is a member of the Arrowhead Library System, a consortium of public libraries in Rock County. The library was looking to replace its existing Nortel phone system and required a phone system solution that would:

Run on the existing network infrastructure
Support cordless phones and traditional desk phones
Allow phone locations to be easily moved by internal staff personnel
Allow users to […]

Danceworks

Founded in 1992, the mission of Danceworks, Inc. is to enhance the joy, health and creativity of the community through performances, classes and outreach activities that integrate dance and other art forms. Danceworks contributes to Milwaukee’s cultural vitality by sparking a lifelong interest and participation in the arts.

When we received a call from Danceworks that their existing phone system server (not purchased from DVI) had failed on a Wednesday evening, […]

Medico-Mart

Medico-Mart specializes in supporting the vaccine needs of physician offices, clinics, and healthcare organizations throughout the United States.

When they decided to replace their old phone system, Medico-Mart wanted to implement a solution that enabled them to:

Support Call Queue functionality within their customer service department
Self-manage their phone system and reduce support costs
Support Fax-to-Email
Support Remote Worker extensions
Support voicemail to email
Integrate with future technologies in a cost-effective way
Expand the system as needed to […]

Bartlein Barrels

Bartlein Barrels is a premier manufacturer of precision single-point cut rifled barrels.

When their growing business lead them to decide to replace their individual voip phone lines, Bartlein Barrels wanted to implement a solution that enabled them to:

Easily manage calls on multiple lines to multiple people on multiple phones
Self-manage their phone system and reduce support costs
Support voicemail to email
Expand the system as needed to meet future business needs
Provide loud ringer to […]